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November 23rd, 2005, 02:35 AM
#11
HB Forum Owner
OMG!That is horrible!I hope everything is okay in the end though!
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November 23rd, 2005, 02:42 AM
#12
Inactive Member
That is dreadful! And bizarre. I can't imagine the post office actually delivering just a label with no box. Surely they would know something was missing? Please let us know if you find anything out. [img]graemlins/rose.gif[/img]
Julia
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November 24th, 2005, 06:46 AM
#13
prasnlrd
Guest
Things like this really "chap my hide". Thank God It has nver happened to me, but I am seeing it more amd more often!...Really bothersome! [img]graemlins/grrr.gif[/img]
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November 24th, 2005, 04:57 PM
#14
Inactive Member
Hello...I went down to the Post Office today and they can not help me at all...All they said was it was up to her to file a claim...
Another sad note to this already sad story...
I shipped another box that same day. (A bitty baby with about 6 outfits) and she has not received her package yet either...It's like they are both just missing!
I don't know what happened that day, but I have never had one, let alone two boxes come up missing like this...And then their is nothing I can do for these people who purchased from me...I asked 3 different people at the post office in the front, back, and the manager...and just nothing I can do!
I just think about the girls they purchased these dolls and it makes me tear up...I think about these beautiful dolls just sitting in a box in what they call 'The Dead Letter' department...Located I don't know where!
I just hope that one day, they might show up somewhere!
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November 25th, 2005, 01:43 AM
#15
Inactive Member
How about going to the USPS website and writing a complaint and asking them what you could do about it?
Joy
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November 25th, 2005, 02:37 AM
#16
Inactive Member
Thanks for the idea...but, I already have. I went to the post office first, then came back and got online about it...Haven't heard anything yet...
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November 25th, 2005, 06:58 AM
#17
Inactive Member
More Drama...
The buyer for the Bitty Baby lot has now filed a complaint against me, for the fact that she has never received her purchase...
I don't know what to do! The have frozen the funds for $282! And the sad thing is, right after she paid, I refunded her $27.50 for shipping and gave her free shipping! But did she include that? NOPE!
I know she is concern, but she emailed me in saying that she understood and has started with filing a claim with the post office, since I made sure the package was Insured. So, now my question is...If the post office is filing the Insurance claim, does she have the right to file a refund with PayPal? If the claim with the post office goes through would it be fraud if the package arrives and/or I was to be forced to refund her?
I supplied PayPal with all the information and told them I can fax a letter signed by the Manager of my Postal Department in saying I have dropped the package off and it is not my fault in the delivery.
I just don't know what else to do...But, this hours before the after thanksgiving sale...WOW! My kids Christmas's is just going to have to wait and I will be forced to pay full price now!
Like I said, I am not mad at her...just the situation is so messy and does not want to clean it's self up!
I am just so sad over here!
[img]frown.gif[/img]
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November 25th, 2005, 10:01 AM
#18
Inactive Member
I am so sorry [img]frown.gif[/img] I know this whole thing must be just awful for you. I really hope things get better soon.
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November 25th, 2005, 11:36 AM
#19
Inactive Member
Oh, how horrible!!!! [img]graemlins/cry.gif[/img] [img]graemlins/cry.gif[/img] [img]graemlins/cry.gif[/img] When I saw update, I got excited and thought you had a happy ending and that Samantha was found. I sure hope you end up with a happy ending still!!! [img]frown.gif[/img] I am so sorry this is happening to you and at such rotten timing!!!
I am not getting any deals myself either [img]frown.gif[/img] . My husband was supposed to get a check last week for some computer work he did for a company and it never came and now we might not get it until the next billing cycle next month.
I sure hope they find your dolls!!!!
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November 25th, 2005, 01:37 PM
#20
ponydreamer
Guest
Justbeingme...the buyer sounds vindictive. I would email her and tell her she froze your kids Christmas money. Maybe she'll cancel the complaint.
Also...just a tip...it's always a good idea to transfer your paypal money to your checking account as soon as possible. I never feel comfortable with that money just sitting there. I really don't trust it.
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